There may be modifications to your Windows Hosts File which can prevent game login. Run the repair tool to check for these problems. Missing or corrupted game files can also cause connection issues.
Make sure to wait for the game to completely finish patching before clicking play. Launch the Blizzard App to check for any updates or patches. If your game is not fully patched, it may not run properly. Make sure you have the correct region and account selected.
To do this, look at the drop down menu above the play button. In addition to the troubleshooting at this link, you can try these steps:Įnsure that you are using the correct email/password/authenticator combination.Ĭheck the region and account on the Blizzard Application.
Most of the troubleshooting for this problem is identical to the Disconnections while playing Diablo III article.
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